Help Center

FAQs

Shipping Enquries

What can I do if something I want to buy is ‘out of stock’?

How can I use my discount code?

Is it safe to order online?

What payment cards do you accept?

How do I change my currency?

Do I need to register to buy online?

Can I change the delivery address after I have placed my order?

Can I cancel the order at anytime?

Shipping Delivery

How do i track my order?

How long will it take for me to receive my package?

Returns & exchanges

How do i return products?

What if i received the wrong order?

How much does shipping cost?

Does Sweet Parents Store ship internationally?

How Sweet Parents Store handle frauds?